Unit Manager (Full-time Permanent)

Kenora, ON

Description

The Patient Care Unit Manager is responsible for the operational leadership, management, and coordination of assigned clinical units and services within the hospital. As a key member of the leadership team, the Patient Care Unit Manager ensures the delivery of safe, high-quality, patient-centred care aligned with the organization’s mission, values, and strategic priorities.

Working at the middle-management level, the Patient Care Unit Manager provides leadership to interdisciplinary healthcare teams and oversees the effective utilization of human, financial, and physical resources to support clinical excellence and operational efficiency.

The Patient Care Unit Manager is accountable for achieving established unit and organizational Key Performance Indicators (KPIs) including quality, safety, patient experience, workforce engagement, and fiscal performance. They ensure their teams deliver extraordinary patient care tailored to the needs of the clinical portfolio, while fostering a culture of collaboration, accountability, innovation, and continuous improvement.

Portfolio-specific operational deliverables will be identified and must be achieved in alignment with established performance metrics and organizational priorities.

Unit Managers are assigned portfolios based on operational requirements.  Periodically portfolios/unit assignments are adjusted to meet operational and patient care needs and to support career growth opportunities for leadership team members.

Assignment Overview:

The Unit Manager - Acute Care is responsible for the overall leadership, management, and operational performance of a specialized inpatient unit that supports patients transitioning from acute care to home, community, or long-term care settings. The role works collaboratively with an interdisciplinary team and ensures the delivery of high-quality, patient-centred, and evidence-informed care aligned with organizational priorities, Ontario Health standards, and applicable legislation.

The role is accountable for staffing, resource utilization, quality and safety outcomes, and the effective coordination of care transitions in partnership with internal departments and external stakeholders, including community agencies and long-term care providers.

The Unit Manager ensures that care delivery within the 2E unit promotes functional restoration, discharge readiness, and optimal patient flow across the hospital. This includes overseeing care planning processes, supporting timely and appropriate discharges, and addressing system barriers that impact length of stay and alternate level of care (ALC) pressures. The role actively contributes to strategic initiatives, quality improvement activities, and organizational change efforts aimed at enhancing patient outcomes and system integration.

Through visible leadership and engagement, the Unit Manager promotes a safe, respectful, and inclusive environment for patients, families, staff, and partners, with a strong emphasis on patient and family-centred care and equitable access to services across diverse populations, including Indigenous communities.

Key Project: 

This role will actively participate in the implementation of a Hospital to Home (H2H) care program and shape the future of the H2H program delivery.  The goal of the program, launching at hospitals around Ontario, is to expand access to care at home for patients who no longer require acute care in a hospital setting, while also reducing avoidable return visits to the Emergency Department and hospital readmissions. 

Why Work with LWDH? In this position, there are many benefits to joining our team:

• Five weeks of paid vacation prorated
• Five discretionary days
• Flexibility to negotiate work/life balance arrangements
• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Desjardin Group Life Insurance coverage that includes basic life insurance, short/long-term disability coverage, and voluntary custom options
• Hospitals of Ontario Disability Income Plan coverage that includes short-term sick pay and long-term disability
• Green Shield Canada extended health benefits for single and family including dental/orthodontic services, prescription, health services, vision, hospital accommodation, etc.
• Relocation and accommodation packages and support
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!

Qualifications:

Education:

• Bachelor’s degree in Nursing or another regulated health profession
• Master’s degree in a health-related field, healthcare administration, or leadership is preferred

Registration:

• Current registration in good standing with the applicable professional regulatory body

Experience:

• Progressive leadership experience in an acute care healthcare environment
• Demonstrated experience leading interdisciplinary teams and managing complex healthcare operations
• Experience with quality improvement, performance management, and healthcare system processes

Skills and Competencies:

• Strong leadership, coaching, and team development abilities
• Excellent communication, interpersonal, and relationship-building skills
• Ability to manage competing priorities in a dynamic healthcare environment
• Strong analytical and problem-solving skills with the ability to use data to drive decision-making
• Demonstrated commitment to patient-centred care and clinical excellence
• Effective time management and organizational skills
• Ability to work flexible hours
• Demonstrated commitment to ongoing continuing education and professional development
• Demonstrated reliable attendance record

Additional Requirements:

• Portfolio-specific competencies may be required depending on the clinical program or service area
• Any specialized certifications, professional training, or clinical registrations required for specific departments must be obtained and maintained as a condition of the role
• Participation in ongoing leadership development and organizational initiatives may be required

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at 807-468-9861 ext. 2393.