Front Desk Agent at Horseshoe Resort

Front Desk Agent

Barrie, ON




POSITION: Front Desk Agent


REPORTS TO: Front Office Manager




WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!


Position Summary

The front desk agent is responsible for servicing guests as they arrive at the hotel, including welcoming them to the resort and checking them in while ensuring the highest level of guest satisfaction. This person will be responsible for becoming familiar with packages and group rates offered by the resort. Front desk agents will need to keep in communication with housekeeping as to have the recent room status information.


Duties and Responsibilities:




Join our team today, and enjoy employee perks such as Resort staff pass for yourself and your dependents, retail, lodging, and restaurant discounts, along with additional perks and discounts at our other affiliated resort – Deerhurst Resort in Muskoka.