Inside Sales Account Manger

Chicago, IL

Inside Sales Account Manger-Work location will be from a home based office; however, full time work from office is available, if required.

Founded in 1957, We have  a proven track record of success as a one-source supplier, known to Canadian wholesale and independent distributors for delivering high-quality tools, equipment and safety products and services and be the best in class supplier of professional tools and safety equipment to workers. This same commitment extends into the United States. 

We market  it's products in the United States under many brands.  We offer an unparalleled access to its brands through its partner distributor network servicing the industrial, construction, safety, and automotive aftermarket in North America. 

We are currently accepting resumes for the position of Inside  Sales Accounts Manager at our headquarters in Elgin.  The Inside Accounts Manager is primarily responsible for supporting and developing new and existing business revenue objectives   This position is also responsible for ongoing account management and development, along with finding new opportunities to upsell and cross-sell into the defined account base. This position to reports to the National Accounts Manager.

Key Responsibilities:

• Calling on assigned accounts in the territory to identify and close on opportunities for our  products, including determining potential for new business, add-on business or upsell business and maintain future opportunities.
• Identifies prospects through various lead generation activities, including tradeshow, email, website enquiries, direct mailing, advertising, cold-calling on key prospects or referrals.
• Calls on prospects to understand their purchase decision makers, decision making process and criteria, and their needs. 
• Provides value propositions, handles objections, prepares quotes, and closes sales by getting prospects’ commitments. 
• Process all sales orders and answers any questions related to the status of the order and respond to all questions.
• Working with the product managers on special pricing for significant product purchases etc.;
• Direct customers to website, if possible, in trying to assist them in finding the part or product which is required;
• Accumulating and processing back order information, back orders and un-invoiced sales order line items as required;
• Performed administrative and office duties such as filing, updating customer information, and contributing to general office functioning;
• Research product information, product catalogues, etc.
• Possible promotions (build a promotion for a distributor);
• Additional Sales Support such as Trade show and Direct mail lead follow-up.
• Provide support for National programs, such as promotions, product launches & etc.
• Utilize Salesforce CRM to maintain a current listing of all opportunities.
• Other duties as required.

Qualifications

• 3-5 years of successful outbound sales experience.
• Excellent verbal communication skills and writing skills.
• Understanding of the sales administration process.
• Excellent interpersonal and communication skills, both written and verbal.
• Team player who is assertive, goal-oriented, positive, and self-motivated.
• Hands on experience with CRM (Salesforce) software or equivalent.
• Detail oriented and very organized.
• Degree or Diploma in a business discipline or related field is preferred.  

Candidates will be provided with the laptop and other equipment as required.

How to Apply:

We are  committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Our company will not tolerate discrimination or harassment based on any of these characteristics.

We offer a competitive compensation and benefit package and are committed to providing our employees with work-life balance.  If you are interested in this opportunity, please forward your resume via e-mail complete with a cover letter   We thank all applicants for their interest in our organization however, only those who qualify will be contacted.