Service Writer - Agricultural Heavy Equipment Automotive Repair

Grand-Sault/Grand Falls, NB

We are your Maritimes' John Deere Dealership with 15 locations to serve you.

We are looking for a skilled, dedicated person to fill the position of Service Writer at our Grand Falls, NB location. Must be bilingual.

Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.

Purpose:
Assist the Service Manager and Store Manager in maintaining accurate and on-time reports and records. These reports and records are relative to the service department's operation with John Deere and Bombardier Recreational Products (BRP) within the dealership.

Responsibilities:

• Process all warranty claims
• Check tech's time punches daily
• Screen service calls and direct calls as needed
• Process internal work orders
• Order and apply parts for work orders
• Communicate with Deere on Parts and/or Service Issues when required

Experience, Education, Skills and Knowledge:

• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Knowledge of office procedures
• General understanding of mechanical/technical terms is preferred
• High School Diploma or equivalent experience
• Bilingualism required

Company Advantages: 
We offer an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan. 

Please submit your resume today!

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