Dispatch and Sales Co-Ordinator

Kamloops, BC

Dispatch and Sales Co-Ordinator

Position Summary

We’re looking for self-sufficient, motivated Dispatch and Sales Co-Ordinator for our Kamloops, BC location who wants to help us expand our fast-growing business.

The Dispatch and Sales Co-Ordinator is a support role and acts as a liaison to the Customer Service Representatives, Warehouse Dispatch team and the Warehouse Shipper/Receivers to ensure the smooth delivery of customer orders.

Responsibilities

• Acknowledge and assist all customers as required
• Entry of orders received in person, via phone, fax, and email
• Acknowledge receipt of customer orders
• Check stock levels via Divalto
• Utilize Samsara (dispatching software) to manage inbound/outbound freight
• If necessary, transfer stock from other locations
• Work with sales to Schedule/Coordinate truck shipments
• Address any issues that come up during transit
• Assist in resolving customer issues related to freight transportation
• Audit/correct carrier freight invoices
• Address and escalate issues when necessary
• Verify customer delivery requirements are being met
• Assist drivers/carriers throughout dispatch as needed

Requirements

• 2+ years of applicable work experience in fleet coordination
• Good attention to detail and the ability to multi-task
• Excellent communication, organization, and interpersonal skills
• Proficiency in Microsoft Office suite and preferably in Divalto
• Able to work flexible hours from Monday to Friday, overtime may be required and must be available to work occasionally on weekends
• Experience working in a construction or building materials environment would be an asset

What We Offer:

• Competitive salary - we take great pride in offering our workforce the best benefits and compensation packages in our industry, and we think you will too.
• Healthcare and Dental for single, couple or family coverage
• Insurance benefits and employee assistance program
• Group RRSP – save for retirement – you are eligible after 1 year of continuous employment and we match your contribution based on years of service
• Time Off – Everyone needs time away from work to recharge and be with family and friends - receive a generous amount of paid holidays
• Employee Referral Bonus Program
• Paid training/tuition reimbursement – Ready to further your education?
• Open door policy in a supportive and encouraging work environment
• Overtime available in peak periods
• Internal Promotions

Company Overview

Founded in 1972, we are a leading wholesale distributor of construction materials with over 40 locations across North America. We pride ourselves on being the most responsive, problem solving and fun place for our customers to conduct business.