Service Technician

Fort St. John, BC

We are a proven and established leader in engineering, fabrication, construction, and servicing of gas compression and processing facilities for the energy industry.

We are currently seeking a Service Manager to provide leadership and direction to the regional sales and service team to increase sales and expand the client base.

Key Responsibilities:

• Work directly with management on customer concerns and help rectify issues
• Provide a high level of customer service
• Work with engineers to solve warranty issues
• Manage projects so that they are completed on budget and on time
• Maintain excellent documentation of mechanical services, daily labour time entry, expenses reports, parts orders, etc
• Provide direction to and work with sales team to increase sales and client base
• Direct branch lead technicians in the coordination of service activities
• Provide support to service technicians and parts staff in all aspects of natural gas compression
• Provide quoting for parts and services within the region
• Manage the Work Order process for all service activities
• Facilitate the invoicing of the regions parts and service activities
• Determine and meet all staffing requirements
• Support the companies new packages in the region
• Complete and submit, in a timely fashion, all paper work related to startups, servicing, warranty work, etc
• Generate job leads and chase service projects
• Continuously strive to reduce operating costs and improve sales potential
• Judge priorities on unit repairs in terms of down time, customer importance, potential losses, and efficient working methods

Qualifications:

• A strong background in the rotating and / or plant processing equipment field
• Familiarity with packaging, fabrication, quality control, and welding methods.
• 3 to 5 years of related sales experience in the rotating and / or plant processing equipment field.
• A thorough understanding of mechanical and process systems with a strong emphasis on modular gas compression equipment and module processing equipment.
• Knowledgeable in the principles, terminology, and applications of rotating and plant equipment and control systems.

Benefits:

• Paid extended health & dental benefits
• Paid vacation time
• Group savings and investment plans