Customer Service Representative
Houston, TX
Job Title: Customer Service Representative
Location: Remote
Type: Full-Time/Part-Time
Join Our Team!
Are you passionate about providing exceptional customer experiences? Do you thrive in a dynamic environment where every day brings new challenges? If so, we want YOU to join our vibrant team.
Benefits:
- Competitive Salary - We value your skills and dedication.
- Health, dental, and vision insurance, retirement plans, and paid time off.
- Flexible Schedule: Work-life balance is important to us. Choose from various shifts that suit your lifestyle.
- Opportunity for advancement with ongoing training and professional development.
- Supportive Environment: Join a team that celebrates diversity and fosters a culture of respect and collaboration.
Job Responsibilities:
- Provide outstanding service to our customers via phone, email, and chat.
- Resolve customer inquiries and issues with empathy and efficiency.
- Collaborate with team members to ensure a seamless customer experience.
- Maintain up-to-date knowledge of our products and services to provide accurate information.
- Gather customer feedback to help us improve our services.
Who You Are:
- Customer-Focused: You have a passion for helping others and making their day brighter.
- Excellent Communicator: You convey information clearly and effectively, both verbally and in writing.
- Problem Solver: You enjoy tackling challenges and finding creative solutions.
- Team Player: You thrive in a collaborative environment and support your colleagues.
- Adaptable: You can handle multiple tasks and adjust to changing priorities.
Qualifications:
- High school diploma or equivalent (required); college degree (preferred).
- Prior customer service experience is a plus but not mandatory.
- Proficient in using computers and basic software applications.
- Positive attitude and a willingness to learn!
Why Us?
At Global Bookkeeping and Tax Solutions LLC, we believe that our employees are our greatest asset. We are committed to creating a positive work environment where everyone can flourish. Join us in our mission to provide exceptional service and make a difference in our customers' lives!
Ready to take your career to the next level? Please apply.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and be a part of something great!
